Frequently Asked Questions
1  How long does it take for shipping?
Orders are estimated to arrive approximately 2-4 business days after shipping from our warehouse. Please note that shipping to select rural or remote destinations may result in extended shipping times.
2  What shipping company do we use?
3  Can I pick up my part?
At this time our only pickup location is at our main hub/warehouse in Surrey, BC Canada.
4  What is the difference between Capa Certified, Platinum Plus and Best Value?
Capa Certified and Platinum Plus contain the CAPA Certification stamp of approval, both parts are made to the original manufacture specs and are hand inspected for quality control. Some insurance companies in Canada require the use of Capa Certified parts. What is Best Value? Our best value line was created for customers who don’t need the extra, "Checks" that a part requires to be insurance certified. Essentially the same part for way less, depending on how old or the value amount of the vehicle being repaired. For example I'd get a CAPA certified part for newer vehicles than 2015 but would prefer the value line for vehicles older than 2015 due to net worth of the vehicle and cost of part.